Patient access
v3.2Books, moves and confirms appointments.
- Voice
- Chat
- SMS
Founding Partner Program for MSPs is open. Limited seats for 2027. Apply now
DRUID FOR MSPs
Deploy packaged Druid agents across every client from one console. Brand them, run them, bill for them. New recurring revenue on the services you already deliver.
Nova
Druid partner agent
Nova: Hi, I'm Nova. I help MSPs size an agent practice. Who would you start with?
You: 5 healthcare clinics. Their front desks are swamped.
Nova: Clinics usually start with patient access, billing, contact center assist and an FAQ agent. Here is your first estate:
Estimate
5 clinics × 4 agents
= 20 agents live
[YOUR PRICE] × 20
01
48%
of MSPs rank AI and automation as their clients' top need for 2026.
02
13%
make meaningful revenue from it today.
03
0 code
Most agent tools are built for developers. Your team runs IT. Druid agents deploy without writing code.
Source: Kaseya State of the MSP Report 2026, survey of 1,000+ MSPs.
Named, versioned agents by vertical. Clone, brand and deploy to any client.
Example agent workflow: Patient calls the clinic, then Patient access agent, which works with EHR (Epic) and Scheduling, ending in Appointment booked. Fallback: Warm handoff to a person.
Books, moves and confirms appointments.
Answers billing questions and checks coverage before the visit.
Gives staff answers and next steps during live calls.
1
Choose agents from the catalog for each client.
2
Add your brand, your client's systems and knowledge.
3
Sandbox first, then push to one client or many in one click.
4
Monitor every agent across clients. Send each a branded QBR report.
THE MSP CONSOLE
See your whole agent estate in one view. Drill into any client: usage, containment, top use cases and quality across 26 evaluation metrics.
Partner console
Sample data5 clients · 18 agents
Agent health
| Agent | Status | Containment | Quality |
|---|---|---|---|
| Patient access · Northside | Healthy | 78% | 96 |
| IT service desk · Allied | Healthy | 74% | 95 |
| Student support · Westbrook | Needs review | 61% | 88 |
Top use cases
BUILT FOR YOUR ENGINEERS
Low-code authoring, versioned agents, audit trails on every action.
LOVED BY YOUR CLIENTS
Resolution rates, ROI and QBR-ready reports with your logo on them.
FOR MSPs AND IT SERVICE PROVIDERS
Service desk, contact center, vertical apps. Your clients, your brand, your margin.
FOR BPOs AND SHARED SERVICES
Billing, collections, accounts payable, HR. Keep the margin as volumes grow.
Per agent, per client. Your margin on every agent you sell.
One platform price per deployment model. SaaS, hybrid or on-prem.
Voice by consumption. Passed through cleanly.
Wrap your services. Hosting, monitoring, upgrades and support are yours to sell.
Free for partners. Education, solutioning and implementation support.
Before your managed services on top.
Education, solutioning and implementation support stay free. You bring the client relationship.
01
Pitch decks, discovery questions, pricing guides and demo scripts for every vertical.
02
Sales and technical tracks that get your engineers configuring agents fast.
03
We sell your first two deals with you. From deal three, you lead.
04
Co-branded campaigns, landing pages and event kits, ready to launch.
Cloud, hybrid or on-prem, with local or cloud LLMs.
Prebuilt authentication and authorization, including PingID.
26 evaluation metrics, hallucination monitoring and a full audit trail.
As stated on druidai.com/pricing and the Gartner report page. [CONFIRM BADGE ARTWORK]
Grupo Sermicro · Spain
14
client deals in 18 months, delivered as managed agents.
[PARTNER QUOTE]
Process X · Australia
2
agents co-built for aged care and healthcare, now rolling out across its client base.
[PARTNER QUOTE]
Liberty Blume · Europe
10
agents live across Liberty Global brands, plus an AP agent now sold to other telcos.
[PARTNER QUOTE]
Join the Founding Partner Program: priority enablement, co-sell on your first deals and a seat in shaping the roadmap.
Prefer to try first? Talk to the agent