Patient access
v3.2Books, moves and confirms appointments.
- Voice
- Chat
- SMS
DRUID FOR MSPs
Unlock the extraordinary
in every person
Your clients' people are buried in routine work. Your engineers can do far more than close tickets. Druid gives you the agents to free both, and a practice that grows with every client you serve.
ONE WORKDAY, REBALANCED · Illustrative
Marcus's dayService desk lead, MSP
- 08:00Password resets and lockouts
- 09:30Ticket triage across 14 clients
- 11:00Plan a client's cloud migration
- 13:30New starter accounts
- 15:00Quarterly review with a key client
Handled by Druid agents
Given back today
0h 00m
TRUSTED WHERE THE WORK MATTERS
300+
enterprises
1.2B+
conversations automated
2026
Gartner Magic Quadrant
- Georgia Southern University
- MatrixCare
- Liberty Global
- [CUSTOMER LOGO]
- [CUSTOMER LOGO]
- [CUSTOMER LOGO]
WHY IT MATTERS TO YOUR BUSINESS
The extraordinary in every person is your next line of business.
Every person you free from routine work makes your business stronger. At your clients, it grows the account and makes you part of how they work. On your own team, it turns engineers into agent builders.
01In your clients' people
GROW
Grow the accounts you already hold.
Your clients are already asking what AI can do for them. If you don't answer, someone else will.
Answer with agents that give their people hours back in collections, invoicing, the helpdesk and the contact centre. Every agent you deploy is new revenue from a client who already trusts you.
New revenue from the logos you have
02In their every day
DEFEND
Become the partner they can't replace.
Infrastructure and service-desk contracts get rebid on price. Commodity work is easy to take away.
Agents run inside your clients' order-to-cash, procure-to-pay and HR. When their people start every day with work you run, you are part of how they operate, not a line item they shop around.
Renewals won on value, not price
03In your own people
FILL THE GAP
Close the AI gap in your portfolio, now.
Building agents from scratch takes a team you don't have yet and a year you can't spare.
Start from prebuilt agents and 500+ skills. Your engineers adapt and deploy them for every client, then build your own on the same platform, with Druid training and certification behind them.
An agent practice in weeks, not a year
DRUID FOR MSPs
Your clients want agents. Sell them.
Deploy packaged Druid agents across every client from one console. Brand them, run them, bill for them. New recurring revenue on the services you already deliver.
- 20+ channels
- Cloud, hybrid or on-prem
- Free partner enablement
Nova
Druid partner agent
Nova: Hi, I'm Nova. I help MSPs size an agent practice. Who would you start with?
You: 5 healthcare clinics. Their front desks are swamped.
Nova: Clinics usually start with patient access, billing, contact center assist and an FAQ agent. Here is your first estate:
Estimate
5 clinics × 4 agents
= 20 agents live
[YOUR PRICE] × 20
BUILT WITH SERVICE PROVIDERS IN EUROPE, APAC AND NORTH AMERICA
- Grupo Sermicro
- Process X
- Liberty Blume
- W4M
- Wonderbotz
- ORG
- Omnix
- FourNet
Clients are asking. Few MSPs are selling.
01
48%
of MSPs rank AI and automation as their clients' top need for 2026.
02
13%
make meaningful revenue from it today.
03
0 code
Most agent tools are built for developers. Your team runs IT. Druid agents deploy without writing code.
Source: Kaseya State of the MSP Report 2026, survey of 1,000+ MSPs.
THE PLATFORM
See the work happen.
Conductor orchestrates every agent, every system and every handoff to a person. You see each step, and you stay in control.
Agents people want to talk to.
- Voice, chat and 20+ channels
- Answers grounded in your content
- Handoffs with full context
Nova
Druid agent
Nova: Hi, I'm Nova. Tell me where your team loses the most time, and I'll show you what an agent takes on.
You: Our IT service desk. Password resets eat the morning.
Nova: That's where most teams start. Here's a typical first agent:
First agent
Password resets × [MONTHLY VOLUME]
= [X] hours back a month
IT helpdesk agent in Teams
TIME BACK
Every person gets hours back.
Agents take routine requests end to end. The hours they free up go back to your people, for the work only they can do.
Enter your own numbers. The estimate counts your team's time and what that time costs you. Druid pricing is scoped with you and isn't part of it.
3,900
hours a year back to your people
$175,500of people time a year
8.1hours a month back for each person
Routine work per person, each month
Today12.5 h
With Druid agents4.4 h
8.1 h back
Illustrative estimate, not a quote. Assumes agents resolve 65% of routine requests end to end, in line with Liberty Global's published result. Hourly cost is the fully loaded cost of your people's time.
Sell from day one.
Named, versioned agents by vertical. Clone, brand and deploy to any client.
Example agent workflow: Patient calls the clinic, then Patient access agent, which works with EHR (Epic) and Scheduling, ending in Appointment booked. Fallback: Warm handoff to a person.
Billing and insurance
v2.4Answers billing questions and checks coverage before the visit.
- Voice
- Chat
Contact center assist
v1.8Gives staff answers and next steps during live calls.
- Voice
- Teams
From catalog to QBR in four steps.
1
Pick
Choose agents from the catalog for each client.
2
Brand
Add your brand, your client's systems and knowledge.
3
Deploy
Sandbox first, then push to one client or many in one click.
4
Run and report
Monitor every agent across clients. Send each a branded QBR report.
THE MSP CONSOLE
One console for every client's agents.
See your whole agent estate in one view. Drill into any client: usage, containment, top use cases and quality across 26 evaluation metrics.
Partner console
Sample dataAll clients
5 clients · 18 agents
- Conversations, 30 days
- 84,210+12%
- Containment
- 71%+4 pts
- Quality score
- 94/100
- Agents live
- 18
Agent health
| Agent | Status | Containment | Quality |
|---|---|---|---|
| Patient access · Northside | Healthy | 78% | 96 |
| IT service desk · Allied | Healthy | 74% | 95 |
| Student support · Westbrook | Needs review | 61% | 88 |
Top use cases
- 1Appointment changes
- 2Password resets
- 3Billing questions
BUILT FOR YOUR ENGINEERS
Low-code authoring, versioned agents, audit trails on every action.
LOVED BY YOUR CLIENTS
Resolution rates, ROI and QBR-ready reports with your logo on them.
Partners already selling Druid.
Grupo Sermicro · Spain
14
client deals in 18 months, delivered as managed agents.
[PARTNER QUOTE]
Process X · Australia
2
agents co-built for aged care and healthcare, now rolling out across its client base.
[PARTNER QUOTE]
Liberty Blume · Europe
10
agents live across Liberty Global brands, plus an AP agent now sold to other telcos.
[PARTNER QUOTE]
Questions MSPs ask.
- No. Agents come packaged, and certified engineers configure them in low-code tools.
- Registered deals are yours. [CONFIRM DEAL REGISTRATION RULES]
- Per agent, per client, plus platform and voice consumption. Partner price list on request.
- Yes. Brand agents and client reports as your own. [CONFIRM]
- We help move direct customers to a Druid partner, so the relationship stays with you.
- Cloud, hybrid or on-prem, in the region you choose.
- [CONFIRM TYPICAL WEEKS]
Enterprise-grade by default.
Deploy your way
Cloud, hybrid or on-prem, with local or cloud LLMs.
Secure access
Prebuilt authentication and authorization, including PingID.
Explainable
26 evaluation metrics, hallucination monitoring and a full audit trail.
- GDPR
- HIPAA
- SOC 2
- Gartner Magic Quadrant 2026
As stated on druidai.com/pricing and the Gartner report page. [CONFIRM BADGE ARTWORK]
Start with one client. Build the practice from there.
Pick one routine process at one client. We'll help your team have an agent live in weeks, then take it to every client you serve.
Want to hear how it sounds to a client? Talk to Nova
Buying agents for your own organization? See Druid for your teams